About The Author

Through his years of experience, Bob has worked with organizations in the context of creating and sustaining highly coordinated sales and operational environments with people. Through his physician client relationships he has gained substantial insight regarding the daily challenges that medical professionals and their staffs face from regulatory issues to their competitive landscape to people wearing many ‘hats’ to financial management and clinical collaboration through the use of EMR (Electronic Medical Records) and PM (Practice Management) software and accompanying information technology. His process of making both interpersonal and purposeful connections within the organization results in improved employee performance and confidence and enhanced client experience.